Certified Medical Support Specialist

2 weeks ago


Minneapolis, Minnesota, United States Miles Staffing Group Full time
Position Overview

The Registered Medical Assistant plays a crucial role in ensuring the smooth operation of healthcare services. This position encompasses a variety of clinical and administrative responsibilities aimed at enhancing patient care and clinic efficiency.

Key Responsibilities
  • Clinical Support: Execute essential clinical tasks, including patient rooming, administering immunizations, injections, and medications as prescribed by healthcare providers.
  • Laboratory Duties: Conduct laboratory specimen collection and perform clinic laboratory tests as required.
  • Communication Facilitation: Provide telephone assistance and act as a liaison between patients and healthcare providers.
  • Prescription Management: Assist in managing prescription refills and prior authorizations.
  • X-ray and Phlebotomy: Perform x-ray duties if certified and execute phlebotomy tasks as needed.
  • Front Desk Operations: Support front desk activities, including patient check-in and supply management.
  • Compliance and Standards: Adhere to the principles outlined in the Corporate Code of Conduct, ensuring patient and team member confidentiality.
  • Continuous Improvement: Maintain and enhance skill proficiency, undertaking additional training as necessary.
  • Team Collaboration: Work under the guidance of physicians, nurses, and clinic management to achieve organizational objectives.
Qualifications
  • High School Diploma or GED.
  • Minimum of 1 year experience in Case Management, Phlebotomy, or Hematology.
  • Proficient in Data Entry with at least 1 year of experience.
  • Experience in any of the following areas: Call Center, Help Desk Support, or Telephone Triage (1+ years).
  • Experience with Allscripts ePrescribe, Long-term Care Pharmacy, or Retail Pharmacy (1+ years).
  • Valid Registered Medical Assistant (RMA) certification.
  • Possession of any of the following certifications: Certified Medical Assistant (CMA) or Certified Medication Aide (CMA).


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