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Water Meter Technician

2 months ago

Albany, New York, United States Bermex Full time
About the Role

The Water Meter Installer reports to the Smart Meter Deployment Operations Manager at Bermex. This position plays a key role in water meter maintenance and measurement. This position also requires a high degree of walking in outdoor environmental conditions, excellent time management, and exceptional flexibility day to day.

Key Responsibilities
  • Water Meter Maintenance:
    • Perform visual inspections of water service for leaks.
    • Identify hazards at meter sites and report accordingly.
    • Properly change out water meters of varying sizes and brands.
    • Properly change out water meter registers for AMI/AMR upgrade.
  • Water Meter Reading:
    • Read water meters.
    • Enter data collected in the field into a handheld computer.
    • Assist on additional projects, as necessary.
  • Customer Communication:
    • Refer all consumer complaints to the appropriate authorities.
    • Provide general information about the meter services to customers, when applicable.
    • Use telephones, tablets, and/or computers to communicate.
Requirements
  • Education: Some high school education, must be 18 years of age or older.
  • Experience: No experience necessary, employees will be trained. Valid driver's license is required.
Preferred Qualifications
  • Education: High School Diploma or GED.
  • Experience: 1 or more years of experience in the direct exchange of water meters and registers of varying sizes.
Skills and Abilities
  • Ability to multi-task, and work independently and as a team.
  • Exceptional flexibility in daily routines and route scheduling. Must be flexible in times of need, including extended nights and weekends.
  • Adequate time management skills to finish daily meter reads in a timely manner, figuring out an efficient way to read meters for that day.
  • Excellent communication skills, comfortable interacting with management and customers.
  • Ability to interact with unhappy or negative customers in a professional manner.
  • Excellent attention to detail for problem solving and finding.
  • Ability to walk long distances and prepare for weather conditions, accordingly.
  • Proficient computer skills, including knowledge of Microsoft Office programs.
  • Place a high value on safety, quality of work, and operational procedures.
  • Basic knowledge of GIS systems and principles is required.
What We Offer
  • Health and Safety: Group health plans including medical/prescription, dental, vision and a variety of other coverage options.
  • Company Paid Benefits: Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability.
  • Flexible Spending Accounts: Flexible Spending Accounts or an option for a Health Saving Account with company match.
  • Employee Assistance Program: Company paid Employee Assistance Program (EAP) for all employees and eligible family members.
Retirement Plan
  • Employee Stock Ownership Plan (ESOP): Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost.
  • Roth or Traditional 401(k) Retirement Plan: Roth or Traditional 401(k) Retirement plan with company match.
PTO Plans
  • Paid Vacation: Paid Vacation
  • Paid Holidays: Paid Holidays
  • Paid Wedding Day: Paid Wedding Day
  • Veterans Day Paid Time Off: Veterans Day paid time off for our veterans
  • Paid Sick Time: Paid Sick Time (New York based positions ONLY)
Perks and Allowances
  • Company Vehicle: Company vehicle (for all driver-based positions)
  • Gas Card: Gas card for company vehicle (if applicable)
  • Company Provided Cell Phone or Mobile Allowance: Company provided cell phone or mobile allowance (if applicable)
  • Boot Allowance: Boot allowance from approved vendors.
  • Daily Per Diem: Daily per diem for travel-based positions.