Field Service Technician
4 weeks ago
Rittal LLC is seeking a skilled Field Service Technician to provide on-site customer support for climate control product installation, planned maintenance, repair, and service training.
Key Responsibilities:
- Provide technical support for climate control product installation and maintenance
- Complete service reports and communicate with relevant personnel
- Coordinate field service activities with customers and local Rittal sales personnel
- Provide telephone technical support to customers and service partners
- Promote Service Contracts through customer interaction and communication
- Understand customer requirements and provide cost-effective solutions from Rittal
Requirements:
- Minimum 3 years' experience in air conditioner repair and EPA certification for refrigerant recovery and servicing of CFC-based units
- Strong mechanical and electrical aptitude and experience using electrical meters and troubleshooting
- Experience in repairing industrial recirculating chillers is preferred
- Previous field service experience is a plus
- Working knowledge of Microsoft Office: Outlook/Email, Excel, and Word
Physical and Mental Requirements:
- Ability to stand or sit for long durations and work with hand tools, power tools, and computer
- Occasional lifting up to 80 pounds and frequent lifting of 25-50 pounds
- Ability to work in a fast-paced environment and adapt to assignment changes
- Must be detail-oriented and communicate effectively with all levels of vendors and customers
About Rittal LLC:
Rittal LLC is a global leader in industrial and IT enclosures, racks, and accessories. We offer a safe work environment and opportunities for growth and development.
Rittal LLC is an equal opportunity employer. We will not discriminate against any applicant or employee based on sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status.
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