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Exhibit Support Specialist

2 months ago


East Alton, Illinois, United States Ladgov Corporation Full time
Job Overview

Position Title: Museum Attendant

Employment Type: Part-time

Location: Various locations

Position Summary: Ladgov Corporation is seeking to employ Museum Attendants to assist in operations at multiple facilities. The role involves providing excellent visitor service and ensuring a welcoming environment for all guests.

Key Responsibilities:

  • Manage incoming calls and respond to communication directed to the museum, ensuring to stay within range of communication devices.
  • Facilitate the sale of annual passes and other relevant tickets.
  • Operate the Gift Shop cash register during open hours, ensuring accurate transactions.
  • Monitor the entrance area to greet visitors and offer assistance as needed.
  • Display information regarding museum rules, special events, and educational programs throughout the facility.
  • Maintain a tidy and organized workspace.
  • Document visitor feedback and any complaints for review.
  • Familiarize oneself with audio-visual tools available in exhibit areas and assist guests with presentations.
  • Keep accurate records of visitor tours for reporting purposes.

Required Qualifications:

  • High school diploma or equivalent.
  • Excellent customer service and communication abilities.
  • Friendly and approachable attitude to engage effectively with visitors.
  • Detail-oriented mindset for maintaining cleanliness and organization.
  • Willingness to work flexible hours, including weekends and holidays.
  • Prior experience in customer service or hospitality is advantageous but not mandatory.

Note: This position involves working at multiple locations on a rotating schedule.