Cloud Infrastructure Support Specialist

3 days ago


Alton, Illinois, United States Radware Full time

At Radware, we're seeking a skilled Cloud Infrastructure Support Specialist to join our team. As a key member of our global operations team, you'll play a critical role in ensuring the health and service monitoring of our cloud infrastructure 24x7.

Your responsibilities will include providing first-level support, troubleshooting, and escalating incidents to the relevant teams. You'll work closely with our ERT and Operations teams to maintain internal tickets, alerts, and KPIs.

As a Cloud Infrastructure Support Specialist, you'll be responsible for:

  • Evaluating and resolving infrastructure incidents
  • Escalating issues to the relevant teams with necessary information
  • Managing the war room and relaying impact to relevant parties

With nearly 30 years of experience in technical excellence and innovative network and application security solutions, Radware is the perfect place to build your career. Join us in our mission to keep our customers safe from cyber threats.



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