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Veterinary Receptionist/Pet Ambassador

2 months ago

Oak Lawn, Illinois, United States Thrive Pet Healthcare Full time

Job Summary:

Thrive Pet Healthcare is seeking a friendly and outgoing Veterinary Receptionist/Pet Concierge to join our team. As the first point of contact for our clients and their pets, you will play a vital role in creating a positive and welcoming experience for all visitors.

Key Responsibilities:

  • Welcome clients and their pets into the practice with a warm smile and a friendly demeanor.
  • Assist with the check-in process and provide clear instructions on the appointment process.
  • Help clients feel comfortable and answer any questions they may have regarding the appointment process.
  • Assist with the check-out process and provide a positive farewell to clients and their pets.
  • Provide exceptional customer service and ensure that all clients and their pets feel valued and appreciated.

Requirements:

  • Previous customer service experience is required.
  • Previous experience in veterinary medicine is preferred.
  • Excellent communication and interpersonal skills.
  • A friendly and outgoing personality.
  • A love for both pets and people.

What We Offer:

  • An amazing benefits package including medical, dental, vision, 401k, and pet discounts.
  • A fun and dynamic work environment.
  • The opportunity to work with a team of passionate and dedicated professionals who are committed to providing exceptional care to pets and their owners.