IT Support Specialist
2 weeks ago
Job Summary:
As an IT Support Specialist at Flightstar Jacksonville, you will be responsible for setting up and maintaining computer workstations, installing and troubleshooting computer components, including PCs, monitors, kiosks, hard drives, CD ROM drives, sound cards, adapters, keyboards, modems, scanners, printers, laptop computers, tablets, mice, cables and software.
Key Responsibilities:
- Respond to internal customer requests via the Help Desk system.
- Troubleshoot, update and resolve computer workstation hardware and software problems.
- Inspect incoming equipment and prepare components for delivery to users.
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Coordinate routine actions on communications and computer information and communication/telephone systems issues.
- Install, update, and operate personal computers and appropriate software packages.
- Plan and implement movement of computer workstation components in conjunction with operational needs.
- Cabling installation for computer and phones.
- Configure new employee badges in the AutoCrib system.
Requirements:
- Proficiency in Microsoft products, including Project, Excel, Word, PowerPoint, and Outlook.
- Technical aptitude and effective communication skills.
- Strong analytical, planning, organizational, and time management skills.
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