Restaurant Operations Manager
3 weeks ago
Restaurant Operations Manager
We are seeking a highly skilled and motivated Restaurant Operations Manager to join our dynamic team at Jimmy John's. As a Restaurant Operations Manager, you will be responsible for managing all functions of the restaurant to ensure superior customer service and high-quality products are delivered.
Key Responsibilities:
- Manage a staff of approximately three to 15 employees
- Provide on-the-job training for all employees
- Delegate and be responsible for the ordering, receipt, storage, and issuing of all food, labor, equipment, cleaning, and paper supplies
- Assist in the supervision of preparation, sales, and service of food
- Forecast and estimate the amount of each food item needed and consumed per shift
- Supervise food preparation and service operations to ensure restaurant efficiency
- Ensure that every customer receives world-class customer service
- Route deliveries and supervise drivers to maximize delivery business and speed
- Complete daily food preparation, opening, and closing procedures
- Execute systems and procedures with 100% integrity and completeness
- Complete daily and weekly paperwork
- Responsible for 100% of the cash drawers at all times during the shift
- Audit previous shifts' systems and procedures for 100% integrity and completeness
- Complete preventive maintenance and upkeep on store's equipment and supplies
Requirements:
- Must be able to speak, read, and write the English language fluently and clearly
- Strong math abilities in addition, subtraction, fractions, and percentages
- Proficient in using personal computers and software such as Excel and Word
- Ability to stand, walk, sit, use hands, reach with hands and arms, talk, hear, and have good vision
- Occasionally required to climb, balance, stoop, kneel, crouch or crawl, and lift up to 50 pounds
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