Operations Team Leader
4 days ago
Embark on a thrilling career at Fun Land, a dynamic entertainment and hospitality leader, where innovation and excellence converge.
We are seeking an exceptional Operations Team Leader to spearhead a team of talented attraction operators, technicians, and customer service employees, driving our mission of delivering unparalleled entertainment experiences.
As a key member of our management team, you will be responsible for maintaining a fun, efficient, and safe working environment, fostering a culture of excellence and customer delight.
This is an exciting opportunity to join a forward-thinking organization that prioritizes employee growth, diversity, and inclusion, and is committed to creating an inclusive environment for all employees.
Key responsibilities include:
- Supervising a diverse team, ensuring seamless daily operations and employee engagement.
- Maintaining accurate records of employee attendance and performance.
- Conducting regular checks on attraction operators to guarantee safe and accurate operation.
- Training and communicating with Shift Lead and Front Desk Lead positions on a daily basis.
In this role, you will have the opportunity to:
- Develop and implement strategies to improve operational efficiency and customer satisfaction.
- Collaborate with cross-functional teams to drive business growth and excellence.
- Maintain a safety-focused attitude at all times, ensuring a secure working environment.
- Be an ambassador for Fun Land, promoting our values and culture to employees, customers, and the wider community.
To succeed in this role, you will need:
- Strong leadership and communication skills, with the ability to inspire and motivate teams.
- A passion for delivering exceptional customer service and creating memorable experiences.
- Excellent time management and organization skills, with a keen eye for detail.
- Experience in restaurant or food and beverage management, with a proven track record of success.
We offer a competitive salary, estimated to be around $60,000-$70,000 per annum, depending on experience and qualifications.
Fun Land is an equal opportunity employer, committed to creating an inclusive environment for all employees. We celebrate diversity and welcome applications from candidates of all backgrounds.
Join our dynamic team and be part of a company that is shaping the future of entertainment and hospitality.
Estimated salary: $65,000 - $75,000
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