Customer Service Director

2 days ago


Colorado Springs, Colorado, United States Serenity Healthcare Full time
About the Role

Serenity Healthcare is a rapidly growing organization seeking a Customer Service Manager to join our team. This is an excellent opportunity for individuals interested in starting a career in healthcare, with no prior experience required.

The Customer Service Manager will work in a clinic setting, educating customers on treatment options and providing exceptional customer care. Key responsibilities include:

  • Delivering outstanding customer experiences by building rapport and credibility with customers.
  • Overcoming customer objections and effectively promoting Serenity's treatment options.
  • Passionately educating customers about unique FDA-approved treatments.
  • Assisting in creating a positive environment for staff and patients.
  • Being willing to learn various roles and assist as needed.

Requirements

To be successful in this role, you will need:

  • A high school degree or equivalent.
  • At least 3 years of experience in a fast-paced, customer-facing role.
  • A customer service focus to help others improve their lives.
  • The ability to connect with people and positively influence decisions.

What We Offer

Serenity Healthcare offers a competitive salary of $60,000 annually, as well as great benefits, including 90% coverage of healthcare premiums (medical, dental, and vision). You will also receive paid time off (20 days annually) and paid holidays.

About Serenity Healthcare

Serenity Healthcare is a leader in the field of healthcare technology, using advanced medical devices to provide long-term success for patients. With evidence-based research and proven results, we are committed to helping patients take back their lives with a revolutionary technological approach to healthcare.

Learn More

Discover more about Serenity Healthcare, our provided services, and meet our patients.



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