Technical Training Supervisor

2 weeks ago

Johnson City, New York, United States AVANGRID , Inc. Full time
Job Summary

The Technical Training Supervisor will oversee the New York Electric Technical Training team, focusing on creating a team environment for electric lines of business. This role will be responsible for maintaining and enhancing electric training programs associated with NYSEG/RGE. The supervisor will work closely with peers in Technical Training to develop best-in-class training departments across all areas of training, with an emphasis on safety.

Key Responsibilities
  • Supervise Technical Training team members, providing guidance and direction to ensure all technical training initiatives are completed and add value to the Company.
  • Oversee the development and implementation of new programs and services to optimize employee productivity and provide for a qualified and safe workforce.
  • Prioritize customer requests and technical trainer schedules as necessary, to ensure the most effective use of training resources.
  • Ensure that required training follows Company, regulatory, State and Federal mandates.
  • Working with trainers, evaluate trainees' proficiency during training sessions and report their performance and recommendations to department managers.
  • Identify, analyze, and prioritize skill and training requirements and develop curricula and programs to address critical gaps.
  • Lead innovation projects to enhance safety and learning experience while providing an immersive approach to technical training where appropriate.
Requirements
  • Bachelor's Degree in a related field and 6+ years of relevant experience, or equivalent combination of education and experience.
  • Working knowledge of adult learning principals and methodologies.
  • Ten years of utility experience preferred.
  • Experience conducting technical training and resolving day-to-day training issues.
  • Supervisory experience preferred.
  • Strong communication and relationship management skills.
  • Knowledge of regulatory requirements for training and safe work practices (e.g. OSHA, NEC, NESC, PURA, DOT, NGA).
  • Technical knowledge of electric processes and safety-related practices.
  • Experience working with union environments is desired.
Skills and Abilities
  • Ability to design and conduct effective training programs (e.g. instructional design, presentation skills, managing the learning environment).
  • Ability to lead a team across all operating companies.
  • Aptitude to identify and upskill training staff as appropriate.
  • Strong leadership abilities to navigate a matrixed environment.
  • Skilled in developing a team environment.

AVANGRID's employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID, we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status, or any other status protected by federal, state, or local law.

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