Technical Manager

6 days ago


Jersey City, New Jersey, United States Stratacent Full time
Job Title: Technical Manager

Stratacent is seeking a highly skilled Technical Manager to join our team. As a Technical Manager, you will be responsible for developing and implementing enterprise-wide technology strategies, planning and implementing technology changes, and providing technical expertise to support business processes and architecture.

Key Responsibilities:
  • Develop and implement enterprise-wide technology strategies to support business objectives.
  • Plan and implement technology changes across all layers of the architecture, including front-end, middle-tier, and back-end technologies and tools.
  • Provide technical expertise to support business processes and architecture, including advising on system characteristics, data integrations, and reports using ServiceNow platform.
  • Design and review new requirements and features based on business needs, and create and review ServiceNow objects, data integrations, and reports.
  • Deliver IT Services Management (ITSM) solutions based on ITIL best practices, including analysis, planning, implementation, and operations support.
  • Manage technical developers' quality of code and delivery on time, and perform and manage daily processing cycles across all systems.
  • Interface with company support teams to provide technical information and assistance, and conduct user training to promote the effective and secure use of hardware.
Requirements:
  • Strong technical expertise in IT service management, cloud computing, and enterprise technology.
  • Experience in developing and implementing technology strategies and plans.
  • Excellent communication and interpersonal skills, with the ability to work with technical and non-technical stakeholders.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Flexible work arrangements, including telecommuting options.

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