Current jobs related to Client Engagement Specialist - Orlando, Florida - AD Solutions

  • Account Specialist

    7 days ago

    Orlando, Florida, United States Staples Full time

    We are seeking a highly skilled Account Specialist to join our team at Staples. As a key member of our sales team, you will be responsible for engaging with customers to drive incremental sales growth and customer retention.Key Responsibilities:Contact and engage customers whose order buying has lapsed.Provide regular progress reports and updates on...

  • Client Support Associate

    1 month ago

    Orlando, Florida, United States M. Coast Full time

    Job OverviewM. Coast is a pioneering company that delivers innovative and unparalleled client experiences. We are seeking a driven and enthusiastic individual to join our Client Support Associate team and contribute to our mission of building, operating, and growing our brand.The Client Support Associate plays a crucial role in increasing awareness for our...

  • Client Implementation Specialist

    3 weeks ago

    Orlando, Florida, United States Truist Inc Full time

    Job DescriptionThe Client Implementation Specialist IV is a critical role within Truist Wholesale, responsible for supporting complex client implementation efforts. This position requires a high level of expertise in wholesale banking and communications, as well as excellent collaboration and coordination skills.Key ResponsibilitiesImplement mid- to...

  • Client Success Manager

    1 week ago

    Orlando, Florida, United States GoVilla Travel Full time

    Client Success & Relationship ManagementWe are seeking a highly skilled Client Success Manager to join our team at GoVilla Travel. As a key member of our client success team, you will be responsible for managing client relationships and ensuring long-term success.Develop and execute customized marketing plans to meet client goals and objectives.Proactively...

  • Client Support Specialist

    2 weeks ago

    Orlando, Florida, United States Acuaity International Full time

    At Acuity International, we strive to empower individuals by utilizing our extensive array of services. Our global footprint offers diverse career paths that can lead to an enriching and rewarding professional journey. Discover the opportunities we have available to shape your future.As a Client Support Specialist, you will assist residents within our...

  • Marketing Assistant

    3 days ago

    Orlando, Florida, United States ABD Group Inc. Full time

    Job DescriptionWe are a locally based and community-centric organization dedicated to creating exceptional event experiences for clients and customers, alike. Our mission is to expand our clients' brand footprint and bring awareness to their missions. To achieve this, we seek a skilled and results-driven Marketing Assistant - Community Engagement to join our...

  • Commercial Insurance Specialist

    4 days ago

    Orlando, Florida, United States O'Neil Lee & West Full time

    Job Title: Commercial Insurance SpecialistAbout the Role:We are seeking a highly motivated and dedicated Commercial Insurance Specialist to join our team at O'Neil Lee & West. As a Commercial Insurance Specialist, you will play a crucial role in understanding our clients' unique business needs and providing them with tailored insurance solutions.Key...

  • Community Engagement Specialist

    2 weeks ago

    Orlando, Florida, United States M. Coast Full time

    Job OpportunityWe are seeking a highly motivated and passionate individual to join our team as a Community Outreach Associate.As a key member of our team, you will be responsible for creating and executing consumer outreach programs that cultivate a brand experience tailored to the region's demographics.Our ideal candidate is a passionate civil servant with...

  • Business Growth Specialist

    3 days ago

    Orlando, Florida, United States AMPD Professionals Full time

    Job DescriptionAt AMPD Professionals, we are seeking a driven Business Growth Specialist to join our dynamic team. As a Business Growth Specialist, you will play a crucial role in driving growth for our recruiting company by identifying and engaging potential clients who need assistance in filling key positions.Key Responsibilities:Identify and research...

  • Sales/Marketing Specialist

    4 weeks ago

    Orlando, Florida, United States Apex Brokers Full time

    Job Title: Sales/Marketing SpecialistApex Brokers is seeking a highly motivated and experienced Sales/Marketing Specialist to join our team. As a Sales/Marketing Specialist, you will be responsible for developing and implementing strategic marketing and sales plans to achieve corporate objectives for products and services.Key Responsibilities:Develop and...

  • Client Delivery Executive

    1 week ago

    Orlando, Florida, United States SS&C Technologies Holdings Full time

    Job Title: Client Delivery ExecutiveAt SS&C Technologies Holdings, we are seeking a highly skilled Client Delivery Executive to join our team. As a key member of our organization, you will be responsible for managing client relationships and developing strategic account plans to drive business growth.Key Responsibilities:Manage 8-12 client accounts and...

  • Homeless Outreach Specialist

    3 weeks ago

    Orlando, Florida, United States Health Care Center for the Homeless Full time

    Job Title: Homeless Outreach SpecialistAt Orange Blossom Family Health, we are seeking a highly motivated and compassionate Homeless Outreach Specialist to join our team. As a key member of our HOPE Team, you will play a vital role in providing street-based services to individuals experiencing homelessness in Orlando and Osceola County.Job Summary:The...

  • Social Services Coordinator

    2 months ago

    Orlando, Florida, United States The Salvation Army Full time

    Job SummaryThe Salvation Army is seeking a skilled Case Management Specialist to join our team. As a Case Management Specialist, you will be responsible for providing comprehensive, long-term, structured, complex case management services for an assigned caseload of clients participating in our established life management program.Key...

  • Client Relations Representative

    2 months ago

    Orlando, Florida, United States Greenway Automotive Full time

    Position OverviewLocation: Greenway Automotive GroupCompany Background:Greenway Automotive Group is a leading privately held automotive organization, recognized for its commitment to excellence across multiple states. With a network of dealerships known for outstanding performance in sales and customer satisfaction, we pride ourselves on fostering a diverse...

  • Client Value Analyst

    1 month ago

    Orlando, Florida, United States BakerHostetler Full time

    Job Title: Client Value AnalystAt BakerHostetler, we are seeking a highly skilled Client Value Analyst to join our Finance/Accounting department. This is an exempt position that reports to the Manager of Client Value and Practice Economics.Job Summary:The Client Value Analyst will assist with the coordination and execution of the Firm's pricing and...

  • Client Value Analyst

    1 week ago

    Orlando, Florida, United States BakerHostetler Full time

    Job Title: Client Value AnalystOur Finance/Accounting department at BakerHostetler has an excellent remote opportunity for a Client Value Analyst. This is an exempt position that reports to the Manager of Client Value and Practice Economics.Job Summary:The Client Value Analyst assists with the coordination and execution of the Firm's pricing and...

  • Client Representative

    2 weeks ago

    Orlando, Florida, United States Bloomingdale's Full time

    About Bloomingdale'sBloomingdale's is a leading luxury department store that makes fashion personal and fun. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We strive to create an exceptional shopping experience for our customers, and we're looking for talented individuals to join our team.Job...

  • Client Support Liaison

    1 week ago

    Orlando, Florida, United States M. Coast Full time

    About M. CoastM. Coast is a leading provider of innovative solutions for businesses. We strive to deliver exceptional client experiences and build strong relationships with our customers. As a Client Support Associate, you will play a crucial role in achieving our goals and promoting our brand.Job SummaryWe are seeking a highly motivated and enthusiastic...

  • Certified Orientation Specialist

    2 weeks ago

    Orlando, Florida, United States Lighthouse Central Florida Full time

    Job Title: Certified Orientation SpecialistLighthouse Central Florida is seeking a highly skilled Certified Orientation Specialist to join our team. As a key member of our staff, you will provide Orientation and Mobility (O&M) services to clients, including low-vision training, to help them adjust to their reality with confidence and independence.Key...

  • Client Success Manager

    4 days ago

    Orlando, Florida, United States GoVilla Travel Full time

    Client Success ManagerThis is a remote position with GoVilla Travel.Key Responsibilities:Manage client relationships and ensure long-term success through proactive communication and strategic planning.Develop and execute customized marketing plans to increase client visibility, engagement, and revenue.Monitor and report on campaign performance, providing...

Client Engagement Specialist

2 months ago

Orlando, Florida, United States AD Solutions Full time
Job Overview

The Client Engagement Specialist will manage the daily functions of the client experience team, ensuring that all client interactions are conducted effectively and professionally. This position entails overseeing team performance, addressing escalated issues, and nurturing a collaborative atmosphere to boost productivity and client satisfaction.

Key Responsibilities:

  • Provide regular updates to management regarding team performance.
  • Identify and escalate concerns or opportunities for enhancement to management.
  • Steer the team’s direction to enhance productivity and guarantee client satisfaction.
  • Collaborate with other departments to tackle challenges, encourage cooperation, and develop cross-functional solutions.
  • Mentor and coach individual team members, including both leads and staff.
  • Conduct weekly one-on-one meetings with team members to offer feedback and support.
  • Oversee daily task assignments and address personnel matters as necessary.
  • Ensure prompt and professional responses to client inquiries and needs through various communication channels.
  • Resolve client issues and complaints in a friendly and efficient manner.
  • Provide information, troubleshooting, and technical assistance to clients.
  • Maintain precise records of client interactions and transactions.
  • Work closely with service and support teams to ensure client satisfaction.
  • Engage in training sessions to enhance product knowledge and customer service skills.
  • Communicate with clients to gather feedback on products, services, and needs.
  • Document and update client records accurately.
  • Assign service calls to ensure timely service response times are achieved.
  • Regularly update management on client feedback, concerns, and issues.
  • Collaborate with other departments to ensure that client needs are met.
  • Participate in team meetings and contribute ideas for improving the client experience.
  • Support internal clients through light housekeeping, including opening and closing procedures and restocking supplies.

Qualifications:

  • High school diploma or equivalent required; college degree preferred.
  • Demonstrated experience in a customer service or supervisory capacity.
  • Strong leadership and team management abilities.
  • Excellent communication (both written and verbal) and interpersonal skills.
  • Capability to handle escalated client concerns and provide effective solutions.
  • Strong organizational skills and attention to detail.
  • Able to work onsite and collaboratively with cross-functional teams.
  • Proficient in utilizing customer service software and databases.
  • Commitment to delivering exceptional client experiences.
  • Ability to push, pull, and lift up to 25 lbs occasionally.
  • Proficient in typing and operating office technology.

Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Professional development opportunities
  • Collaborative and supportive work environment

Powered by JazzHR

q5gQctEdXM