Account Specialist

1 week ago


Orlando, Florida, United States Staples Full time

We are seeking a highly skilled Account Specialist to join our team at Staples. As a key member of our sales team, you will be responsible for engaging with customers to drive incremental sales growth and customer retention.

Key Responsibilities:

  • Contact and engage customers whose order buying has lapsed.
  • Provide regular progress reports and updates on reactivation efforts to sales management.
  • Meet weekly and monthly reactivation targets and KPIs set by sales leadership.
  • Utilize CRM software to manage customer interactions, track sales activities, and maintain accurate records.

Requirements:

  • Strong communication skills and active listening.
  • Strong organization and time management skills.
  • Solution-oriented, self-starter, and results-oriented.
  • Ability to meet or exceed incremental sales and gross profit goals.

What We Offer:

  • Inclusive culture with associate-led Business Resource Groups.
  • 112 Hours of PTO and Holiday Schedule.
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more.

Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.


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