IT Support Specialist
1 week ago
Job Summary:
Velocity Enterprises is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees and clients.
Key Responsibilities:
- Provide technical support and assistance to employees and clients via phone, email, and in-person.
- Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.
- Collaborate with internal teams to identify and resolve technical issues.
- Develop and maintain technical documentation and knowledge base.
- Stay up-to-date with the latest technology trends and advancements.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 2+ years of experience in IT support or related field.
- Strong knowledge of operating systems, software applications, and network protocols.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
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