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Client Relations Supervisor

2 months ago

Stillwater, Oklahoma, United States Oklahoma State University Full time
Position Overview

As a Client Relations Supervisor, you will oversee a dedicated reception team comprising of five full-time staff members along with several part-time student workers. Your role is pivotal in ensuring exceptional service delivery and operational efficiency.

Key Responsibilities
  • Team Leadership: Guide and manage the reception team to maintain high standards of customer service.
  • Client Interaction: Assist in handling incoming client communications and facilitate appointment scheduling as required.
  • Service Excellence: Foster a positive customer service environment that encourages team collaboration and enhances client satisfaction.
Qualifications

The ideal candidate will possess a strong customer service orientation and demonstrate the ability to work effectively under pressure. A commitment to excellence in client service is essential for success in this role.