Customer Service Representative

7 days ago


Gambrills Maryland, United States PCRK Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Sales Associate. As a key member of our sales team, you will play a critical role in driving sales growth and delivering exceptional customer experiences.

Key Responsibilities
  • Drive Sales Growth: Meet and exceed sales targets by effectively promoting our wellness programs and services to clients.
  • Deliver Exceptional Customer Service: Build strong relationships with clients, respond to their needs, and provide personalized solutions to ensure their satisfaction.
  • Education and Training: Educate clients on the benefits of our wellness programs, providing them with the knowledge and confidence to make informed decisions.
  • Multi-Tasking: Seamlessly manage multiple tasks, including answering phones, setting appointments, greeting clients, and processing payments, while maintaining a high level of productivity and efficiency.
  • Team Player: Collaborate with colleagues to achieve sales goals, share knowledge, and support each other in delivering exceptional results.
Benefits
  • Competitive Compensation: Earn a competitive base pay, plus commissions on sales, providing opportunities for financial growth and success.
  • Comprehensive Benefits Package: Enjoy excellent medical, dental, and vision plans, paid time off, and a comprehensive 401K package, ensuring your well-being and financial security.
  • Professional Development: Receive ongoing training and support to enhance your sales skills, product knowledge, and customer service expertise.
  • Recognition and Rewards: Participate in employee referral bonuses and enjoy a 45% discount on products, recognizing your hard work and dedication.
About PCRK Group

PCRK Group is a leading provider of wellness services, operating over 95+ Massage Envy locations across multiple states. We are committed to delivering exceptional customer experiences, providing a supportive work environment, and fostering a culture of excellence and growth.



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