Front Desk Representative

7 days ago


Gambrills Maryland, United States Microtel Gambrills Full time
Job Summary:

As a Front Desk Representative at Microtel Gambrills, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a high level of customer satisfaction.

Key Responsibilities:
  • Register guests and process room assignments
  • Handle guest inquiries and resolve issues in a timely and professional manner
  • Process payments and handle guest accounts
  • Maintain accurate records and reports
  • Collaborate with other departments to ensure seamless guest experience
Requirements:
  • High school diploma or equivalent required
  • Previous experience in a hotel or hospitality setting preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and accuracy with handling cash and credit transactions
Working Conditions:

This is a full-time position that requires flexibility and adaptability. You will be working in a hotel environment, interacting with guests and colleagues, and handling a variety of tasks and responsibilities.

Benefits:
  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • Professional development and training
  • Collaborative and dynamic work environment


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