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Solutions Architect

1 month ago

South San Francisco, California, United States Mytra Full time
About Mytra

We're revolutionizing the way industries move and store material. Our innovative approach combines robotics and distributed software to create a new class of product for the $1T market. We're focused on the supply chain industry, where the growth of e-commerce, rising costs, and supply chain disruptions have created a massive bind. Our goal is to sustain the global economy by providing a new solution.

Job Description

As a Solutions Engineer at Mytra, you'll be the connecting thread between potential customers and our team. You'll represent customer requirements for contracted deployments and guide the evolution of our product to ensure we're building solutions that drive maximum value to our customers. We're customer-oriented, and our goal is to ensure our systems provide the maximum benefit to our customers.

Responsibilities
  • Identify the best Mytra application within customer operations based on our capabilities now and in the future.
  • Guide and support customers on required data for initial application analysis and input into Mytra's simulation.
  • Analyze client data sets to define scope and scale of the initial application and optimal approach for expanding within the facility and throughout the customer's full network.
  • Develop warehouse, distribution, and/or fulfillment operations process flows and diagram overviews.
  • Support critical business metric development, including unit economics of a generic Mytra grid, as well as for each customer deployment.
  • Recommend changes to assumed performance specs and targets for the system in partnership with engineering and operations leads.
  • Partner heavily with the Software team to develop and evolve our simulation tool and inventory optimization software.
  • Simulate customer solutions, new concepts, and prototypes. Interpret results and leverage output for designs and customer value (IRR, etc.).
  • Maintain a pulse on the competitive landscape and existing market solutions.
Example Projects
  • Utilize different tools to interpret customer data sets in a way to reflect metrics pertinent to a final solution.
  • Configure layouts to accommodate customer needs and maximize Mytra effectiveness.
  • Analyze differences between warehouse automation and Mytra's solution.
  • Communicate customer needs and requirements to the Mytra Product team to help execute the next generation of Mytra's solution.
  • Travel to customer sites to gather data necessary to complete a full system analysis for a final proposal.
  • Understand customer benefits Mytra provides to customers and create ROI analyses reflecting those savings.
The Ideal Candidate
  • You're comfortable with data interpretation and have experience with simulation.
  • You're excited about working on an immature project, growing together, and shaping the future of the company.
  • You're not afraid of uncertainty and are willing to realize mistakes and pivot.
  • You have experience visiting customer sites and heavily communicating with the customer.
  • You understand modern-day automation and how it's applied in different use cases.
  • You've used simulation to inform business decisions.
  • You can convey complex ideas and technical concepts to a diverse audience.

We encourage you to apply even if you can't take on every example project in its totality. We work closely and collaboratively at Mytra - no one takes on projects alone. We seek people who are eager to work together, learn new things, and bring unique perspectives.