Solutions Architect

4 weeks ago


San Francisco, California, United States Orb Full time
About the Role

We are seeking a skilled Solutions Architect to join our team at Orb. As a Solutions Architect, you will play a critical role in bridging the gap between technology and business strategy, helping our customers navigate their most challenging and complex billing and monetization issues.

You will have the opportunity to directly influence Orb's product and go-to-market strategies and significantly impact our company's trajectory.

Key Responsibilities
  • Collaborate with customers to understand their business challenges and design effective technical solutions.
  • Translate complex technical concepts into business-friendly language and vice versa, ensuring all stakeholders have a clear understanding.
  • Work closely with Orb's Product, GTM, and Customer Experience teams to provide feedback and insights that drive product improvements and customer success.
  • Lead technical discussions and presentations with CTOs, Engineering, Product, and Finance leaders, as well as technical and business end users.
  • Develop and maintain a deep understanding of Orb's products and services to effectively communicate their value to customers.
  • Identify and mitigate potential risks in customer implementations to ensure successful project outcomes.
  • Contribute to the development of best practices and reusable assets for the Solution Architecture team.
About You

We are looking for a highly skilled and experienced Solutions Architect who has a proven track record of designing and implementing technical solutions that address complex business challenges. You should have excellent communication and interpersonal skills, with the ability to translate technical concepts into business-friendly language and vice versa.

You should also have a strong understanding of cloud infrastructure and billing technology, with experience working with cross-functional teams to drive successful outcomes.

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.


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