HVAC Service Technician Specialist

2 weeks ago


Charleston, South Carolina, United States Total Comfort Service Center Inc Full time
Job Overview

Company Compensation:

  • Total Compensation: $50K-$100K
  • This pay range is determined by experience, skill set, and geographic location.
  • Employees receive weekly pay, and we prioritize family commitments.

Location: Charleston, SC

Company Benefits:

  • 401k with 5% match
  • Health Insurance
  • Flexible Spending Account (FSA)
  • Dental and Vision Insurance
  • Opportunities for Community Service
  • Travel Allowance
  • Company Phone
  • Counseling Services
  • Financial Planning Services
  • Gym Membership Discounts
  • Marriage Retreats

Position Summary:

Total Comfort Service Center Inc is seeking dedicated HVAC Service Technicians to become part of our team, committed to delivering outstanding customer service. You will leverage your troubleshooting expertise to provide exceptional service to our clients while embodying our core values.

Key Responsibilities:

  • Conduct preventative maintenance and efficiently troubleshoot/repair HVAC systems.
  • Engage in ongoing technical training (classroom, on-the-job, and self-study) to fulfill technician responsibilities, with progress reviewed regularly.
  • Manage a substantial workload of service calls.
  • Exhibit professionalism by maintaining punctuality, a tidy appearance, and a clean work vehicle.
  • Maintain a positive and helpful demeanor in all interactions with customers and colleagues.
  • Document all work details (services performed, recommendations, purchase orders, etc.) accurately for billing and payroll.
  • Timely submission of Start-up Sheets and Refrigerant Tracking Logs.
  • Encourage new business by reporting potential leads.
  • Utilize effective communication strategies with customers and team members.
  • Build strong relationships with clients, vendors, and external contacts.
  • Maximize technology use to enhance performance (email, internet, mobile applications).
  • Collaborate with fellow technicians by sharing knowledge and experiences.
  • Demonstrate the core values of Total Comfort Service Center Inc daily.
  • Mentor apprentice-level technicians.
  • Participate in the on-call rotation, being available for night and weekend duties as required.

Qualifications:

  • Two-Year Technical Degree or a 4-year apprenticeship from an accredited HVAC institution with 1-2 years of experience, or an HVAC Certificate with 3-4 years of experience, or equivalent work experience.
  • Strong organizational and time management skills.
  • Effective problem-solving abilities.
  • Possession of necessary tools for the role of Service Technician.
  • Proficient in using appropriate tools and instruments for troubleshooting.
  • Thorough understanding of safe work practices.
  • Experience in managing agreements and ensuring job completion meets the established standards.
  • Excellent communication skills.
  • Able to work effectively in a team environment.


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