Front Desk Representative
4 weeks ago
Courtyard by Marriott Miami/Coral Gables is seeking a skilled Front Desk Agent to join their team. As a key member of the front office, you will be responsible for providing exceptional guest service, ensuring a seamless registration process, and maintaining accurate records.
Key Responsibilities:
- Greet guests with a warm welcome and maintain a positive, clear speaking voice.
- Employ operational and selling techniques to maximize occupancy levels and achieve the highest average rate possible.
- Maintain cash bank per accounting guidelines and comply with all accounting procedures.
- Communicate effectively within the front office and with other hotel departments.
- Adhere to safety and security procedures and react promptly to emergency situations.
- Operate front office systems and equipment with ease.
- Complete registration process and input information into the computer system.
Requirements:
- High school diploma or equivalent is preferred.
- Must speak, read, and understand English fluently.
- Flexible availability is required, including holidays and weekends.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
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