Front Desk Representative

4 hours ago


Arlington, Virginia, United States Marriott Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Courtyard Dallas Arlington/Entertainment District. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a smooth and memorable experience throughout their stay.

Key Responsibilities
  • Process guest arrivals and departures, ensuring accurate and efficient check-in and check-out procedures.
  • Respond to guest inquiries and resolve issues in a timely and professional manner.
  • Provide information and recommendations on local attractions, dining, and events.
  • Manage guest requests and concerns, escalating issues to management as needed.
  • Maintain a clean and organized front desk area, ensuring a welcoming environment for guests.
Requirements
  • High school diploma or equivalent required.
  • No prior work experience necessary, but a positive attitude and willingness to learn are essential.
  • Ability to work a variety of shifts, including evenings and weekends.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
About Marriott

Marriott International is a global hospitality company with a portfolio of 30 brands and over 7,000 properties worldwide. We are committed to providing exceptional service and creating memorable experiences for our guests. As a member of our team, you will have the opportunity to develop your skills and advance your career in a dynamic and supportive environment.



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