Customer Service Representative
4 weeks ago
We are seeking a highly organized and detail-oriented Customer Service/ Clerk/ Office Admin to join our team at 22nd Century Technologies, Inc. As a key member of our support staff, you will be responsible for providing exceptional customer service, performing general clerical tasks, and maintaining accurate records.
Responsibilities:- Provide excellent customer service to internal and external clients
- Perform general clerical tasks, including data entry, filing, and record-keeping
- Process financial and budgetary statements, purchase orders, and billings
- Log, check, and compute totals, and make changes to filed data
- Research files for data or information requested and make corrections to filed data
- Maintain accurate records and provide preliminary contact with the public
- Perform basic clerical tasks, including mail sorting, copying, and distributing materials
- Operate video display terminals, word processing equipment, and personal computers
- Knowledge of agency regulations, policies, and procedures
- Ability to deal with problems involving several variables within a familiar context
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic math skills and ability to read, copy, and record figures
22nd Century Technologies, Inc. is a leading IT Service Integrator and Workforce Solution company with a strong focus on the public sector. We are a Certified National Minority Business Enterprise with 6,000+ employees nationwide, supporting our customers in all 50 states, Canada, and Mexico. We are committed to delivering high-quality services and solutions to our clients, and we are seeking a talented and dedicated individual to join our team.
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