Front Desk Associate

3 weeks ago


Mishawaka, Indiana, United States Hilton Grand Vacations Full time
{"title": "Front Desk Clerk", "description": "Work with Us

We are seeking a Front Desk Clerk to join our team at VCA South Bend. In this role, you will be responsible for ensuring every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart.

Key Responsibilities
  • Greet guests and owners on arrival.
  • Check in/out guests.
  • Generate folio and collect payments.
  • Receive housekeeping and maintenance requests or work orders and contact accurate departmental personnel.
  • Prepare and consistently restock the front desk with supplies, including preparing arrival packets and area information.
  • Answer phones and direct calls.
Requirements
  • Previous customer service experience.
  • Cash handling experience, preferred.
  • A professional demeanor.
  • Basic computer skills.
  • Proficient English language, both verbally and in writing.
  • Ability to multi-task responsibilities and prioritize.
About Us

Hilton Grand Vacations is a company that values its employees and provides a positive work environment. We offer a range of benefits, including Day One Benefits, Daily Pay, and unmatched perks. We are an equal opportunity employer and value diversity at our company.

", "lang_code": "en"}

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