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Sales Associate
2 months ago
At Knitwell Group, we're passionate about empowering women through fashion. Our story began with Lena Bryant, who revolutionized the industry 120 years ago. Today, Lane Bryant remains a leading plus-size brand, championing acceptance and self-expression. Our inclusive community values diversity and promotes confidence through fashion.
Role Overview
As a Sales Associate, you'll be part of a dynamic team that delivers exceptional customer experiences. Your key responsibilities will include:
Sales and Customer Service
- Support a collaborative team environment that showcases our fashion-forward Lane Bryant experience for guests.
- Demonstrate expertise in selling, incentive, and product knowledge strategies.
- Drive store goals by leveraging each sales segment.
- Build guest loyalty through team selling, Pants, Cacique, and Credit initiatives.
- Support event execution and maintain awareness of all sales promotions.
- Effectively handle multiple guests and projects.
Execution and Maintenance
- Partner with the Store Leadership Team to execute floorsets that meet visual brand standards.
- Replenish sales floors as needed and maintain store maintenance checklists, including the Service Desk.
- Contribute to efforts to prevent shrink and promote safety awareness.
Talent Development
- Take ownership of training and self-development.
Qualifications
- Strong communication and customer service skills.
- 1 year of specialty retail experience.
- High school diploma required.
Physical Requirements
- Ability to reach, push, pull, stand, squat, and bend for up to 4 hours or longer as needed.
- Ability to use common tools.
- Able to operate a computerized register system.
- Must be able to meet store banking requirements and respond to store alarm problems, as needed.
- Able to lift up to 50 pounds.
- Able to climb an 8-foot ladder.
Equal Employment Opportunity
The Knitwell Group is committed to hiring and developing the most qualified people at all levels. We ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex, race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law.