Senior Wireless Systems Engineer

5 days ago


Littleton, Colorado, United States Empower Professionals Full time
Job Title: Senior Wireless Systems Engineer

Join Empower Professionals as a Senior Wireless Systems Engineer and take on a challenging role that requires expertise in wireless network support, Linux, and VMware.

Location: Denver, CO or Cheyenne, Wyoming - Relocation is fine (USC/All EAD's will work)

Contract Type: 6 Month with opportunity for extension or conversion

Employment Type: W2 only

Job Summary

We are seeking a highly skilled Senior Wireless Systems Engineer to join our team. As a key member of our Wireless Platform team, you will be responsible for supporting multiple critical applications, responding to high-volume incidents, and providing resolutions to Tier 1 and Tier 2 tickets.

You will work closely with our team to ensure that outages are fixed in priority and severity sequence, meeting and exceeding KPI's and SLA's. Your expertise in Linux, VMware, and wireless network support will be essential in this role.

Responsibilities
  • Manage a high volume of incidents/tickets that directly or indirectly impact customer wireless networks.
  • Respond to priority tickets that come through the NOC due to outages (prioritization based on severity, customer outage = Sev1).
  • Support troubleshooting efforts and document the actions.
  • Help restore service at outage sites.
  • Run scripts and perform deployments based on SOP's and MOP's.
  • Perform scheduled health checks.
Requirements
  • 2-3+ years of professional experience, ideally within an enterprise environment supporting high volumes of tickets and incidents.
  • Must have experience as an engineer resolving T1, T2, and T3 tickets.
  • Platform Support specifically within VMware and Linux is primary focus.
  • Scripting knowledge is helpful: Shell Scripting, Python Scripting, PowerShell Scripting.
  • Tracking tickets within JIRA and updating completion/documentation as needed.
Nice to Have Skills
  • Kubernetes and AWS.

Empower Professionals is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to diversity and inclusion in the workplace.



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