Wireless Network Operations Center Manager

3 days ago


Littleton, Colorado, United States ATEC Wireless Full time
Job Description

The Wireless Network Operations Center Manager will be responsible for leading a team of experts in monitoring and troubleshooting the 5G network. This individual will analyze service and system issues, determine corrective actions, and implement solutions to restore services. The successful candidate will have experience managing 4G/5G NOC shift environments and troubleshooting activities.

Key Responsibilities
  • Manage the incident management process and team members involved in resolving incidents.
  • Assist with prioritizing and deprioritizing incidents according to their urgency and impact on the business.
  • Collaborate with Advanced Ops, Engineering, and Vendor teams to resolve critical and time-sensitive issues.
  • Manage outages and emergencies, including agreed assurance KPIs and SLAs.
  • Work closely with RF, Deployment, and Integration teams, Tech Dev, Core, Cloud Infra, Network Engineering, and Market teams.
Requirements
  • Bachelor's or Master's degree in a relevant field.
  • Minimum 8-10 years of experience in telecom/wireless.
  • Experience managing 4G/5G NOC shift environments and troubleshooting activities.
  • Strong organizational and prioritization skills.
  • Knowledge of 5G functional components.
About ATEC Wireless

ATEC Wireless is a world-class RF engineering services firm that designs and supports innovative and cost-effective network solutions. We are dedicated to building smarter wireless networks and have expertise in all major wireless technologies.



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