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Client Relationship Consultant

2 months ago

Reno, Nevada, United States U.S. Bank Full time

At U.S. Bank, we're committed to delivering exceptional customer experiences. As a Client Relationship Consultant, you'll play a vital role in building strong relationships with our customers, understanding their financial needs, and providing tailored solutions to help them achieve their goals.

Key Responsibilities:

- Meet with customers to understand their financial needs and preferences
- Develop and maintain strong relationships with customers through regular communication and follow-up
- Collaborate with cross-functional teams to provide comprehensive solutions to customers
- Stay up-to-date on banking products and services to effectively recommend solutions to customers

Requirements:

- High school diploma or equivalent
- Three to four years of customer service experience
- Three to four years of sales experience

Preferred Skills:

- Thorough knowledge of retail product philosophy, policy, procedures, documentation, and systems
- Strong customer service and interpersonal skills
- Experience in participating in sales campaigns/promotions
- Strong mathematical, problem-solving, and negotiation skills
- Strong verbal and written communication skills

What We Offer:

U.S. Bank offers a comprehensive benefits package, including healthcare, basic term and optional term life insurance, short-term and long-term disability, pregnancy disability and parental leave, 401(k) and employer-funded retirement plan, paid vacation, up to 11 paid holiday opportunities, adoption assistance, and sick and safe leave accruals.

EEO and E-Verify:

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status. U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories.

Pay Range: $24.01

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA).