Technical Support Analyst

2 weeks ago

Charlotte, North Carolina, United States TEGNA Full time

This role entails the development, documentation, and assistance for TEGNA's server and workstation systems within a continuous operational environment. Collaborating with team members, this position will propose, design, and execute toolsets and services to maintain the health, security, and optimal functionality of TEGNA's Data Centers and on-premise infrastructure. The individual will be accountable for documenting modifications, upgrades, and assessments to ensure technology is deployed and sustained with minimal disruption to business operations. This position will engage effectively with various IT teams, corporate departments, business units, consultants, and service providers to guarantee seamless functioning of TEGNA's IT platforms.


Key Responsibilities:
  • Provide onsite support at the operational hub.
  • Proactively ensure a secure and healthy server and workstation environment.
  • Oversee and execute special projects.
  • Diagnose issues and document solutions.
  • Design and implement toolsets and create workflows to enhance automation.
  • Adapt positively to changes, manage additional essential tasks as required, and constructively challenge existing processes.
  • Collaborate with managed service providers to enhance efficiency and ensure service level agreements are met.
  • Offer on-call and after-hours support as part of a rotation.
Qualifications:
  • Possession of a college degree or equivalent experience.
  • A minimum of 3 years of proven experience with server and/or end-user computing orchestration, management, and monitoring tools.
  • Familiarity with automation of system management using enterprise tools.
  • Knowledge of broadcast software applications.
  • Proficiency in scripting languages.
  • Experience in leading projects from inception through to implementation.
  • Demonstrated understanding of service desk concepts and tools.
  • Ability to manage multiple complex tasks/projects and follow through to completion.
  • Effective communication skills to convey technical topics to various stakeholders.
Benefits:

TEGNA provides a comprehensive benefits package designed to support the physical, mental, and financial well-being of employees and their families. This includes multiple medical plan options, dental and vision coverage, and additional support services. The 401(k) program allows employees to contribute a significant portion of their pay, with company matching on contributions. All employees and their eligible family members receive access to virtual healthcare appointments and therapy sessions. Additionally, TEGNA offers generous paid time off and holiday benefits.


About TEGNA:

TEGNA Inc. is a forward-thinking media organization dedicated to serving the community's best interests. With numerous television stations across various markets, TEGNA is a leader in delivering impactful stories and innovative marketing solutions. For more information, please visit our website.


EEO Statement:

TEGNA Inc. is an equal opportunity employer, committed to hiring and developing individuals from diverse backgrounds. We value applications from all qualified candidates without regard to any protected characteristics.

  • Technical Support Analyst

    2 weeks ago

    Charlotte, North Carolina, United States Syntricate Technologies Full time

    Technical Support Analyst Company - Syntricate Technologies Contract Position Job Overview: The Technical Support Analyst is responsible for delivering daily technical assistance for hardware and software systems. This role involves engaging with users to address issues, including troubleshooting, fault resolution, and escalation of complex problems. Key...

  • Yardi Technical Support Analyst

    2 weeks ago

    Charlotte, North Carolina, United States Grubb Properties Full time

    Position Title: Yardi Support Specialist/Business AnalystDepartment: Information TechnologyReports To: Senior Director, Information TechnologyClassification: Full-timePosition Overview:Are you an experienced professional in the realm of property management software? The Yardi Support Specialist/Business Analyst role is designed for individuals who possess a...

  • Yardi Technical Support Analyst

    2 weeks ago

    Charlotte, North Carolina, United States Grubb Properties Full time

    Position Title: Yardi Support Specialist/Business AnalystDepartment: Information TechnologyReporting Structure: Reports to Senior Director, Information TechnologyEmployment Type: Full-timePosition Overview:Are you an individual with a passion for technology and a knack for problem-solving? As a Yardi Support Specialist, you will play a crucial role in...

  • Yardi Technical Support Analyst

    2 weeks ago

    Charlotte, North Carolina, United States Grubb Properties Full time

    Position Title: Yardi Support Specialist/Business AnalystDepartment: Information TechnologyReports To: Senior Director, Information TechnologyClassification: Full-timePosition Overview:Are you an individual with a strong background in technology and a passion for supporting software solutions? As a Yardi Support Specialist, you will play a crucial role in...

  • Technical Systems Analyst

    2 weeks ago

    Charlotte, North Carolina, United States Diamonds Direct Full time

    Join Our Team as a Technical Application Analyst Are you prepared to leverage your technical skills and become an integral part of our esteemed team at Diamonds Direct? We are on the lookout for a proficient Technical Application Analyst who will be essential in maintaining the efficiency and dependability of our software applications. If you possess a solid...

  • Technical Business Solutions Analyst

    17 hours ago

    Charlotte, North Carolina, United States Synechron Full time

    Job DescriptionJob Title: Technical Business Solutions AnalystJob Summary:We are seeking a highly skilled Technical Business Solutions Analyst to join our team at Synechron. As a Technical Business Solutions Analyst, you will play a critical role in analyzing and optimizing business processes related to payment systems, ensuring that our solutions meet the...

  • Technical Business Analyst

    2 weeks ago

    Charlotte, North Carolina, United States Apex Systems Full time

    Position: Technical Business AnalystOrganization: Apex SystemsContract Length: 6 months or moreWork Arrangement: Onsite presence required four times a weekKey Qualifications:Minimum of 3 years of experience as a Business Analyst in a technical setting, with a focus on risk management and root cause analysis.Proficiency in Excel, including skills in exporting...

  • Technical Analyst for AI Innovations

    2 weeks ago

    Charlotte, North Carolina, United States Pyramid Technology Solutions Full time

    Important Note: This is not a traditional Business Analyst role; candidates with AI and ML expertise are preferred.Position: Technical AI Solutions AnalystCompany: Pyramid Technology SolutionsOverview:We are in search of two proficient Technical Analysts who have a robust background in Artificial Intelligence (AI) and a minimum of 5 years of relevant...

  • Technical Support Analyst

    2 weeks ago

    Charlotte, North Carolina, United States Blythe Construction Full time

    IT Support SpecialistCompany OverviewBlythe Construction is a comprehensive asphalt and construction firm, adept at managing projects of varying sizes and complexities. Our extensive range of services encompasses roadway and bridge construction, asphalt production and paving, as well as sitework and earthworks development. Each year, we successfully plan and...

  • Technical Support Analyst

    2 weeks ago

    Charlotte, North Carolina, United States Blythe Construction Full time

    IT Support SpecialistCompany OverviewBlythe Construction is a leading provider in the construction and asphalt industry, renowned for managing projects of various sizes and complexities. Our comprehensive range of services encompasses roadway and bridge construction, asphalt production and paving, as well as sitework and earthworks development. Each year, we...

  • Technical Support Analyst

    2 weeks ago

    Charlotte, North Carolina, United States Surya Carpet Full time

    Join Our Team as an IT Support SpecialistAt Surya Carpet, we are seeking a dedicated IT Support Specialist to be an integral part of our expanding team. This role focuses on implementing and maintaining the IT infrastructure that supports our operations and ensures stability across various platforms.Key Responsibilities:Install and configure both software...

  • EDI Technical Analyst

    5 days ago

    Charlotte, North Carolina, United States Cerebra Consulting Inc Full time

    Job DescriptionWe are seeking a highly skilled EDI Technical Analyst to join our team at Cerebra Consulting Inc.Key Responsibilities:Provide oversight and support for EDI transactions between internal systems and customer systems.Set up new EDI trading partners and perform system configuration, mapping, and management for EDI-based transactions and...

  • AI-Focused Technical Business Analyst

    2 weeks ago

    Charlotte, North Carolina, United States Pyramid Technology Solutions Full time

    Position: Technical Business AnalystLocation: Charlotte, NC - OnsiteContract Duration: Initial 6 months with potential extension up to 18 monthsOverview:Pyramid Technology Solutions is in search of two proficient Technical Business Analysts with a robust background in Artificial Intelligence (AI) and at least 5 years of relevant experience. The successful...

  • Technical Business Systems Analyst

    4 days ago

    Charlotte, North Carolina, United States Aloden, Inc. Full time

    Job Summary:Aloden, Inc. is seeking a highly skilled Business Systems Data Analyst to join our team. As a key member of our organization, you will be responsible for analyzing and interpreting complex business data to inform strategic decisions.Key Responsibilities:Requirements Gathering and Analysis: Elicit, analyze, and document business and technical...

  • Technical Business Intelligence Analyst with AI Expertise

    4 days ago

    Charlotte, North Carolina, United States Aventurine Technologies Inc Full time

    About the Role:Aventurine Technologies Inc is seeking a highly skilled Technical Business Intelligence Analyst with a strong background in Artificial Intelligence to join our team. As a key member of our organization, you will be responsible for bridging the gap between IT and business to drive innovative AI solutions.Key Responsibilities:AI Solution...

  • Technical Business Systems Analyst

    4 weeks ago

    Charlotte, North Carolina, United States NTT DATA Services Full time

    NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Technical Business Systems Analyst (Onsite Hybrid) to join our team in Charlotte, North Carolina (US-NC), United States (US). Job...

  • Technical Support Specialist

    3 days ago

    Charlotte, North Carolina, United States Sparks Wiz Limited Full time

    Job SummaryWe are seeking a highly skilled Technical Support Representative to join our team at Sparks Wiz Limited. As a Technical Support Representative, you will play a crucial role in providing high-quality technical assistance and support to our clients and internal teams.Key Responsibilities:Technical Issue Resolution:Provide timely and effective...

  • Technical Support Specialist

    3 days ago

    Charlotte, North Carolina, United States Sparks Wiz Limited Full time

    Job SummaryWe are seeking a highly skilled Technical Support Representative to join our team at Sparks Wiz Limited. As a Technical Support Representative, you will play a crucial role in providing high-quality technical assistance and support to our clients and internal teams.Key Responsibilities:Technical Issue Resolution:Provide timely and effective...

  • Cloud Transformation Technical Analyst

    1 day ago

    Charlotte, North Carolina, United States Brooksource Full time

    Job SummaryBrooksource is seeking a skilled Cloud Transformation Technical Analyst to join our team in the Engineering Technology and Operations group. As a Technical Analyst, you will be responsible for driving cloud transformation projects, including private cloud solutions, and creating strategic roadmaps and dashboards.Key ResponsibilitiesDrive Cloud 2.0...

  • Infrastructure Support Analyst

    1 week ago

    Charlotte, North Carolina, United States Pyramid Consulting, Inc Full time

    We are seeking a skilled Infrastructure Support Analyst for a significant contract opportunity. This role offers long-term potential and is focused on providing essential support within the infrastructure domain.Position Overview:Job ID:Compensation Range: $42 - $48/hour. Employee benefits include health insurance (medical, dental, vision), a 401(k) plan,...