Administrative Manager
2 weeks ago
Ascendo Resources is seeking an experienced Administrative Manager to lead our Austin TX office.
This role is responsible for managing the Client Service teams, overseeing HR processes, and ensuring a comprehensive understanding of firm policies and procedures, brokerage operations principles, and regulatory rules.
Key Responsibilities:
- Recruit, select, onboard, train, and manage administrative support staff
- Conduct performance reviews and make personnel decisions
- Coach and educate all employees on administrative policies and procedures
- Implement service standards, including coaching and educating administrative support staff on the Client Experience best practices
- Support and drive strategic firm initiatives
- Manage the end-to-end process of recruiting in your branch
Requirements:
- 5+ years of experience in a leading financial institution
- Relevant management experience in branch operations, brokerage operations, and supervising a team of people
- Bachelor's degree in finance or a related field
- Must be bilingual Spanish and English
- FINRA Registrations: Series 7, 66, 9, and 10
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