Customer Service Representative
3 weeks ago
Public Storage is the self-storage industry leader, offering a unique opportunity for individuals to grow their careers in a dynamic and supportive environment.
We are committed to providing exceptional service to our customers, and we are seeking motivated professionals who share our passion for delivering outstanding results.
Job SummaryWe are hiring Customer Service Representatives to join our team of experienced professionals. As a key member of our team, you will be responsible for providing excellent customer service, assessing customer storage needs, and selling packing and moving supplies.
You will also be responsible for daily storage unit inspections, auditing cash drawers, and making bank deposits. Additionally, you will help keep our customers current with payments and make reminder and collection calls when required.
Requirements- Experience: Successful candidates come from a variety of customer service centered sales environments, including retail, restaurant, fast food or other service-based companies.
- Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business (mileage reimbursement available).
As a Customer Service Representative at Public Storage, you can expect a competitive salary of $15.00 per hour, plus benefits that include:
- Total Rewards package, including medical, dental, vision, 401k with match, paid time off, sick time, and flex spending.
- Company-paid life, accidental death insurance, and exclusive vendor discounts.
- Mileage reimbursement for work-related travel.
- On-site company housing available at many locations (performance and tenure required for eligibility).
- Performance-based bonuses for Property Managers.
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
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