Sales and Customer Service Representative

2 weeks ago


Scottsdale, Arizona, United States Massage Envy Full time
{"Overview

At Massage Envy Raintree, we're passionate about helping others feel their best. As a Sales and Customer Service Associate, you'll be part of a team that's committed to delivering an exceptional experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

* Competitive hourly rate of $15-$16 with opportunities for pay increases every 6 months
* Comprehensive medical, dental, and vision plans
* 401K plan with company match
* Paid time off for full and part-time employees
* Employee Assistance Program
* Flexible schedule for a better work-life balance
* In-depth product and service training
* A free service every quarter
* 45% off all services
* 40% off all skincare retail

Qualified Candidates:

* High school diploma or equivalent
* Previous retail or sales experience (preferred)
* Critical thinking and excellent math and computer skills
* Great people skills and ability to establish positive relationships with guests
* Supporter of total body care with a general knowledge of massage and skin care services

Day-to-Day:

* Provide outstanding customer service and help everyone feel valued and understood
* Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
* Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
* Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

* Trained leadership that is invested in your success
* Award programs (like Sales Associate of the Year)
* A caring community that strives to celebrate individuality and share knowledge

If you're passionate about helping others and committed to delivering an exceptional experience, we'd love to meet you.

*ME SPE Franchising, LLC (''ME SPE'') is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (''MEF''), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

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