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Customer Service Representative

2 months ago

Scottsdale, Arizona, United States Chris McCoy - State Farm Agent Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Chris McCoy - State Farm Agent. As a key member of our team, you will be responsible for providing exceptional customer service and building strong relationships with our clients.

Key Responsibilities:

  • Provide prompt and accurate customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Build and develop customer relationships within the community to promote State Farm products, including auto, home, and life insurance.
  • Work collaboratively with our team to achieve sales and customer service goals.

Requirements:

  • Previous sales experience, preferably in an outside sales or inside sales representative role, retail sales associate, or telemarketing.
  • Excellent communication skills, both written and verbal.
  • Strong organizational and time management skills.
  • Ability to work in a fast-paced team environment and adapt to changing priorities.
  • Knowledge of life and health insurance products, as well as property and casualty insurance.
  • Current Property and Casualty license and Life and Health license.

What We Offer:

  • Competitive salary and commission/bonus structure.
  • Group life insurance benefits.
  • Paid time off (vacation and personal/sick days).
  • Flexible hours.

Why Join Our Team:

As a member of our team, you will have the opportunity to work with a dynamic and supportive team, develop your skills and knowledge, and contribute to the success of our business. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.