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Customer Service Representative

2 months ago

Scottsdale, Arizona, United States Arizona Tile Full time

Job Summary:

Arizona Tile is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Assist customers in selecting the right products to meet their needs and objectives.
  • Work with customers to understand their design and durability requirements.
  • Enter orders into our computer system and provide accurate and timely information to customers.
  • Provide product training and support to customers.
  • Develop and maintain strong relationships with customers to ensure their satisfaction and loyalty.

Requirements:

  • 2+ years of experience in retail sales or customer service.
  • Ability to work flexible hours, including Saturdays.
  • Basic computer skills and knowledge of Microsoft Windows.
  • High School diploma or equivalent.
  • Pre-employment drug screen and recent COVID-19 test with negative result.

Benefits:

  • Competitive wage, depending on experience.
  • Medical, dental, and vision benefits.
  • Short-term and long-term disability insurance.
  • Life insurance.
  • 401(k) retirement plan with discretionary employer match.
  • Paid time off (PTO) and sick leave.
  • Employee discount on tile and slabs.

What We Offer:

At Arizona Tile, we are committed to providing our employees with a positive and supportive work environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.