Account Manager

3 weeks ago


Lehi, Utah, United States NetDocuments Full time

NetDocuments is the world's #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work.

We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.

NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.

At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners.

Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the list of Inc. Magazine's 5000 Fastest-Growing Private Companies in America.

Other recent awards include:

  • Two-time winner National Top Workplaces
  • Two-time winner Top Workplace innovation
  • Three-time winner Top Workplace in the US by the Salt Lake Tribune
  • Three-time winner Best Companies to Work for by Utah Business magazine
  • Three-time winner Top Workplace Work-Life Flexibility
  • Three-time winner Top Workplace Compensation & Benefits
  • Cultural Excellence
  • Technology Industry
  • Top Workplace Leadership
  • Top Workplace Purpose & Values
  • Top Workplace Employee Appreciation and Employee Well Being

NetDocuments is a hybrid, remote-friendly workplace. Come work inspired each day.

Your Opportunity For Impact

NetDocuments is seeking an Account Manager focused on the public sector responsible for developing and managing existing customer accounts while building relationships to find solutions for our SaaS company.

The Account Manager will report to the Sales Director and will be responsible for serving legal professionals in state and local government, higher education, and certain non-profit organizations.

The ideal candidate will have experience or familiarity with all aspects of the customer relationship process.

Key Responsibilities

  • Experience in selling software solutions. Legal tech and SaaS experience are a plus
  • Drive new logo opportunities for small-market legal teams with 10 users or less
  • Manage and grow existing accounts through cross-sell and upsell opportunities
  • Develop an understanding of government contracting processes and contract vehicles
  • Work effectively with government distributors, such as Carahsoft
  • Self-motivated and passionate about succeeding and career growth
  • Ability to communicate with prospects and business owners in a professional and courteous manner
  • Active listening skill essential to gathering information, evaluating business problems/needs and ability to communicate solutions realized through our software platform
  • Self-starter, passionate about developing new skills and learning industry knowledge to maximize success
  • Critical thinker with the ability to adapt and work in faced paced environment
  • Team player who is willing to collaborate across business segments and share best practices to make everyone better
  • Excellent written, verbal and communication skills. Technically minded and demonstrates effective use of MS Office tools. Salesforce experience is a plus

Requirements

  • 2+ years of quota carrying experience selling software solutions
  • Familiarity with public sector sales cycles and decision-making processes
  • Prior experience in B2B sales and outreach to bring in new business; legal tech sales is a plus
  • Knowledge of state and local government, higher education, and non-profit organizations is strongly preferred

Benefits

  • 90% healthcare premiums company covered
  • HSA company contribution
  • 401K match at 4% with immediate vesting
  • Flexible PTO (typically 3 to 4 weeks a year)
  • 9 paid holidays
  • Monthly contributions for wellness
  • Access to LinkedIn learning with monthly dedicated time to explore

Equal Opportunity

NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate.

NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.


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