Insurance Receivables Specialist
4 weeks ago
We are seeking a highly skilled Insurance Receivables Specialist to manage and process denied claims, maintain effective communication with insurance companies and clients, and investigate and resolve issues related to insurance payments.
Key Responsibilities:
- Manage and process denied claims in a timely and efficient manner.
- Maintain effective communication with insurance companies and clients to resolve issues and ensure prompt payment.
- Investigate and resolve issues related to insurance payments, including denied claims and authorization discrepancies.
- Prepare and analyze reports related to receivables and authorization status to identify trends and areas for improvement.
- Provide quality customer service to clients and insurance representatives, addressing inquiries and resolving issues as needed.
- Follow up on outstanding claims, resolve denials or rejections, and work to obtain prompt payment.
- Obtain and manage Medicaid authorizations for services and 90-day treatment plans.
- Ensure all documentation is complete and accurate, and collect copays, coinsurance, and balances due.
- Obtain and manage EAP (Employee Assistance Program) authorizations and billing.
- Welcome clients and visitors in a professional and friendly manner.
- Comply with insurance standards and regulations.
Qualifications:
- Previous experience in insurance receivables, claims processing, authorization management, and customer service.
- Proven experience in Medicaid health care programs.
- Ability to build rapport with clients and negotiate effectively.
- Strong written and verbal communication skills.
- Ability to prioritize and multitask in a fast-paced environment.
- High School Diploma or equivalent.
Life Center Counseling Service is a leading provider of mental health care in Grant County, Indiana, with a strong presence and excellent reputation in the community. We value our clients and strive to provide high-quality services in a professional and friendly manner.
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