Insurance Receivables Specialist

4 weeks ago


Indianapolis, Indiana, United States Life Center Counseling Service Full time
Job Description

We are seeking a highly skilled Insurance Receivables Specialist to manage and process denied claims, maintain effective communication with insurance companies and clients, and investigate and resolve issues related to insurance payments.

Key Responsibilities:

  • Manage and process denied claims in a timely and efficient manner.
  • Maintain effective communication with insurance companies and clients to resolve issues and ensure prompt payment.
  • Investigate and resolve issues related to insurance payments, including denied claims and authorization discrepancies.
  • Prepare and analyze reports related to receivables and authorization status to identify trends and areas for improvement.
  • Provide quality customer service to clients and insurance representatives, addressing inquiries and resolving issues as needed.
  • Follow up on outstanding claims, resolve denials or rejections, and work to obtain prompt payment.
  • Obtain and manage Medicaid authorizations for services and 90-day treatment plans.
  • Ensure all documentation is complete and accurate, and collect copays, coinsurance, and balances due.
  • Obtain and manage EAP (Employee Assistance Program) authorizations and billing.
  • Welcome clients and visitors in a professional and friendly manner.
  • Comply with insurance standards and regulations.

Qualifications:

  • Previous experience in insurance receivables, claims processing, authorization management, and customer service.
  • Proven experience in Medicaid health care programs.
  • Ability to build rapport with clients and negotiate effectively.
  • Strong written and verbal communication skills.
  • Ability to prioritize and multitask in a fast-paced environment.
  • High School Diploma or equivalent.

Life Center Counseling Service is a leading provider of mental health care in Grant County, Indiana, with a strong presence and excellent reputation in the community. We value our clients and strive to provide high-quality services in a professional and friendly manner.



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