Customer Service and Storage Operations Manager

4 days ago


Birmingham, Alabama, United States Public Storage Full time
Job Title: Customer Service and Storage Operations Manager

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Storage Operations Manager. As a key member of our team, you will be responsible for providing exceptional customer service, managing storage operations, and ensuring a positive experience for our customers.

Key Responsibilities:
  • Provide exceptional customer service to our customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Manage storage operations, including daily storage unit inspections, auditing cash drawers, and making bank deposits.
  • Assess customer storage needs and make suggestions, including selling packing and moving supplies.
  • Work independently at multiple locations, spending time both inside and outside.
  • Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris.
Requirements:
  • Experience in customer service centered sales environments, including retail, restaurant, fast food, or other service-based companies.
  • Valid driver's license and ability to utilize own vehicle to travel between different work locations and/or while conducting other work-related business.
  • Ability to transport, lift, and move items weighing up to 35 pounds.
About Us:

Public Storage is the self-storage industry leader, and we are committed to providing a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. We believe our commitment to diversity and inclusion makes us a stronger company and instills a sense of pride across our teams and the customers we serve.



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