Lead ServiceNow Technical Consultant

7 days ago

Glen Allen, Virginia, United States Veracity Consulting Full time
Job Title: Lead ServiceNow Technical Consultant

Veracity Consulting Group, a global digital consulting firm, is seeking a highly skilled Lead ServiceNow Technical Consultant to join our fast-growing ServiceNow Practice team. As a key member of our team, you will be responsible for leading project implementations and developing thought leadership in ServiceNow platform, product capabilities, and complementary technologies.

Key Responsibilities:
  • Lead project implementations and develop thought leadership in ServiceNow platform, product capabilities, and complementary technologies.
  • Direct customers on industry and ServiceNow best practices across products and platform.
  • Solution and design for Custom App Engine Application Development.
  • Application UI Configuration and Workflow Configuration.
  • Development of client-specific reporting needs, including Performance Analytics.
  • Interface with ServiceNow technical product teams as needed.
  • Be the technical lead member on implementation project teams, directing other developers.
  • Prepare all client-facing and internal deliverables that are technology-related.
  • Drive the continuous improvements of our implementation methodology and service offerings based on client experience.
  • Subject Matter Expert on the delivery of ServiceNow solutions.
  • Service Catalog structuring and configuration.
  • ServiceNow Portal and Widget development.
  • Lead Integration projects requiring web services, Integration Hub, Spokes, MID Server configuration, and scripting.
  • UI Builder Workspace and Portal Page development and NOW Experience Components.
  • Creation and delivery of solutions for customers addressing requirements through technical architecture in consideration of process design and technical best practices and standards.
  • Collaborate and contribute to the creation, deployment, and maintenance of Technical Best Practices and Standards.
  • Ensure technical deliverables are complete, consistent, high quality, on time, and deliver valued outcomes.
  • Achieve ServiceNow Practice and Individual KPIs and Metrics as defined.
Requirements:
  • Minimum 8 years' demonstrated experience as a key technical resource leading the development of solutions in client environments.
  • Demonstrated experience in end-to-end development, traditional software engineering.
  • Skilled with JavaScript, Angular.JS, JQuery, and/or BootStrap.JS, React, NodeJS, NPM.
  • Proficiency with web service standards such as SOAP, REST, XML, etc.
  • Proficiency with web APIs, Data integrations/ETL, Relational Databases.
  • Experience with SaaS/PaaS environments such as AWS, Azure, Google Cloud.
  • Proficiency with modern HTML5/CSS/LESS.
  • Knowledge of LDAP, VPN, SSL, SSO, and other such technologies and standards.
  • Proficiency with how web applications work, including security, session management, and best development practices.
  • Experience configuring cloud platforms/applications.
  • Proficiency with Agile project management and delivery methodologies.
  • Degree or equivalent, preferably in Information Technology, Computer Science, or Engineering disciplines.
  • Demonstrated experience in technical consulting roles, client-facing required.
  • Certified ServiceNow Administrator and/or Implementation Specialist.
  • Maintain certifications as a CSA and product implementation specialist/work towards micro certifications and continual progression in developer learning plans.
  • 4+ years of ServiceNow implementation experience in a client consulting environment.
What We Offer:
  • Competitive salary with potential financial rewards and perks.
  • Discretionary Annual Bonus.
  • Comprehensive medical, dental, and vision plans.
  • Basic Life, Supplemental Life & Disability Plans.
  • 401k Savings Plan with Company Match.
  • Employee Stock Purchase Plan.
  • Open Paid Time Off, plus 6 Paid Holidays.
  • Parental Leave.
  • Company-provided Equipment.
  • Career Advancement and Training Opportunities.

*Benefit eligibility may vary based on employment status upon hire.

Base Pay Range $130,000 - $160,000.

All compensation is commensurate with employee qualifications, experience, and other factors including geographic location, market, and operational factors.

Equal Opportunity Employer

Veracity Consulting Group is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, or veteran status, and encourage all applicants to apply.

Visit our website at to see the amazing work our teams have done and continue to do

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