Business Operations Coordinator

2 weeks ago


San Francisco, California, United States Wyndham Destinations Full time
About the Role

We are seeking a highly skilled Business Operations Coordinator to join our team at Wyndham Destinations. As a key member of our operations team, you will play a critical role in delivering exceptional customer service, ensuring operational processes are met, and protecting data integrity throughout our systems.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to our guests, business partners, and team members, ensuring a positive experience and resolving any issues in a timely and professional manner.
  • Process Improvement: Identify opportunities to improve our customer service or processes, and implement changes to enhance efficiency and effectiveness.
  • Data Integrity: Collect and validate data when interacting with our guests to ensure they receive the best experience with us, and manage and protect company assets through all interactions.
  • Operational Procedures: Understand and implement operational procedures that govern our business, and support new initiatives and changes to our processes.
  • Reporting: Maintain daily, weekly, monthly, or quarterly reporting needs, and leverage resources to provide quick support to questions as they arise.
Requirements
  • Proficiency in Microsoft Suite: Proficient in Microsoft Suite, including Word, Excel, and PowerPoint.
  • Availability: Availability to support the business throughout weekends and holidays.
  • Customer Service Experience: Experience delivering outstanding customer service, with a passion for excellence.
Benefits

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week, including medical, dental, vision, flexible spending accounts, life and accident coverage, disability, paid time off, parental leave, and holidays. We also offer a 401(k) with employer match, legal and identity theft plan, voluntary income protection benefits, wellness program, and employee assistance program.

Compensation

Generally starting at $22.03 per hour, the actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.



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