Airport Guest Experience Ambassador

3 weeks ago


Charlotte, North Carolina, United States The Parking Spot Full time

We are seeking a skilled Airport Guest Experience Ambassador to join our team at The Parking Spot. As an Ambassador, you will be responsible for providing exceptional customer service to our guests during the check-in and check-out process. This role is ideal for individuals who possess excellent communication skills and are able to work in a fast-paced environment.

Job Overview

The Parking Spot is a leading near-airport parking company with over 25 years of experience. We pride ourselves on providing superior airport parking experiences that are easy and affordable. Our team members play a critical role in ensuring that our guests receive the highest level of service, and we are looking for talented individuals to join our team.

Key Responsibilities
  • Welcome and greet each guest in a friendly and professional manner
  • Provide quick and pleasant assistance supporting guests at exit and entry lanes
  • Answer telephones and assist customers using mobile devices while using our services
  • Partner with all team members to provide the best guest experience
  • Keep all work areas neat and clean
Requirements
  • High school education or equivalent
  • Previous customer service experience preferred
  • Ability to verbally communicate clearly in English

As an Airport Guest Experience Ambassador, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are the same. You will be part of a close-knit team that is dedicated to delivering exceptional customer service, and you will have the chance to grow and develop your skills in a supportive and collaborative environment.

**Estimated Salary: $13.50/hour**



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