Transportation Specialist

4 weeks ago


Lowell, Massachusetts, United States International Institute of New England Full time
Job Summary

We are seeking a skilled Transportation Specialist to provide transportation services for staff and clients on an as-need basis. This is an on-call role that requires a flexible and reliable individual who can navigate the Boston, Lowell, and Manchester areas with ease.

Key Responsibilities
  • Provide transportation services to and from the airport, picking up newly arrived refugees and bringing them to their new home.
  • Facilitate communication for clients with limited English proficiency, working with interpreters to support communication with newly arrived clients.
  • Ensure newly arrived refugee clients are settled in their new homes and know how to use all appliances in the home.
  • Provide transportation services for employees, clients, and/or other individuals for meetings, interviews, medical appointments, etc.
  • Have access to car seats as needed and support young clients in accessing safe transportation in the car.
  • Participate in related workshops/program activities, as needed.
  • Answer inquiries from staff, clients, and other individuals.
  • Perform all other duties assigned by supervisor.
Requirements
  • Current Driver's License with excellent driving record and access to reliable transportation.
  • Comfort in navigating the Boston, Lowell, and/or Manchester areas on public transit.
  • Interest in international, refugee, and asylee issues.
  • Excellent communication skills.
  • Extremely well organized, detail oriented, flexible, and able to manage multiple tasks simultaneously.
  • High-levels of discretion and professionalism in dealing with confidential information.
  • Patience and sensitivity towards the needs of clients.
Work Environment

Travel to/from IINE office and/or other meeting or appointment locations, as needed, by motor vehicle.

Requires sitting in vehicle for long periods of time when transporting staff and/or clients.

May require extensive driving throughout the community.

Requires helping clients with luggage.

Requires installing car seats as needed.



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