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Healthcare Support Specialist

2 months ago

Hartford, Connecticut, United States GoHealth Urgent Care Full time

Compensation: $22.75 Hourly

Position Overview:

We offer full-time positions across various locations. Our organization prioritizes patient satisfaction and fosters a supportive environment for both staff and patients.

Incentive Program: We provide an excellent bonus structure, including a quarterly target bonus of up to 5% based on customer satisfaction metrics and a productivity bonus of up to $450 per month for meeting specific center goals.

At GoHealth Urgent Care, we are dedicated to delivering high-quality care by ensuring a seamless patient experience and integrating effectively with leading health systems and local communities.

Commitment to Quality: Our facilities are accredited by the Urgent Care Association, reflecting our dedication to excellence in safety and quality standards.

The Clinical Assistant will collaborate with Medical Providers and Radiologic Technologists to deliver comprehensive support to patients. Responsibilities include managing patient care, facilitating communication, and ensuring accurate and timely completion of tasks.

Core Values: Our mission is to redefine access to quality care through an effortless experience, guided by our values of Collaboration, Innovation, Diversity and Inclusion, Integrity, and Accountability.

Qualifications:

  • Education: Completion of a Medical Assistant Program is preferred.
  • Experience: At least 1 year of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years is preferred.
  • Certification: Basic Life Support (BLS) certification is required or must be obtained within 30 days of hire.
  • Must obtain one of the following certifications within 15 months of hire: CMA, CCMA, RMA, NCMA, NRCMA, or ARMA.

Additional Skills:

  • Proficiency in medical office management systems.
  • Strong time management and multitasking abilities.
  • Excellent communication skills, both written and verbal.
  • Organizational and planning skills.
  • Familiarity with MS Office and patient management software.

Benefits:

  • Competitive salary.
  • Generous paid time off.
  • Quarterly performance bonuses.

GoHealth Urgent Care is an equal opportunity employer, committed to diversity and inclusion in the workplace.