Compliance Support Specialist

4 weeks ago

Brooklyn, New York, United States MTA, Inc. Full time

Job Summary:

The Compliance Support Specialist will ensure the effective and consistent maintenance of drug/alcohol testing and DER responsibilities for contractors of MTA agencies. This role will also ensure the sustainability of all Drug & Alcohol Programs processes, maintain documentation of related procedures, and perform accounts payable and related procurement tasks/functions.

Key Responsibilities:

  • Support compliance with DOT regulations of MTA contractor drug/alcohol testing programs, including oversight of workplace policy, pre-hire/post-hire testing, random selection and testing, SAP follow-up testing plans, previous employer verification of job applicant testing history, supervisor excusal of random/follow-up testing, supervisor referral for post-accident/reasonable suspicion testing, supervisor/employee training, secured maintenance of testing records, MIS reporting submissions, etc.
  • Collaborate with Human Resources, Labor Relations, Technology, and other MTA stakeholder teams to test and analyze business process/workflow/technology, prepare training material and other documentation for employees/departments impacted by new/modified process/technology, publish status of improvement initiatives and implementation progress updates, confirm new solution success by assessing output and reporting metrics.
  • Ensure compliance with MTA policy and applicable regulations, as well as achieving OHS business objectives by documenting and maintaining Drug & Alcohol Programs business/operational procedures.
  • Confirm compliance with DOT regulations by compiling and maintaining up-to-date service agent certifications, maintaining supervisor and employee training records across all MTA agencies, partnering with MTA procurement and budget teams in support of accounts payable and related procurement tasks/functions.

Requirements:

  • Strong organizational and time management skills.
  • Strong verbal and written communication skills.
  • Ability to consistently secure and preserve the confidentiality of regulated testing data and related documentation.
  • Capable of working effectively in a high-profile/high-pressure environment.
  • Proficiency in and/or ability to learn to work with all internal levels within a given organization.
  • Proficiency in and/or ability to learn to communicate and interact well with external agencies.
  • Proficiency in and/or ability to learn analytical and/or quantitative skills.
  • Working knowledge of Microsoft Office applications, as well as video web conferencing tools.

Education and Experience:

  • Bachelor's degree in Business Administration, Transportation, Safety/Security, Public Policy, Human Resources, Labor Relations, or a related field.
  • One (1) year of applicable experience.
  • A combination of related experience, education, and/or credentials relative to workplace drug/alcohol testing may be considered in lieu of a bachelor's degree.

Preferred:

  • Familiarity with MTA operating rules, collective bargaining agreements, as well as MTA policies and system applications.

General:

  • Travel to various MTA locations.
  • Work outside of normal business hours may be required.

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