Front Desk Associate
3 weeks ago
Job Title: Front Desk Associate
Job Summary: We are seeking a Front Desk Associate to join our team at Northwest x Southern Hospitality. As a Front Desk Associate, you will be responsible for ensuring guest satisfaction and revenue optimization through check-in, check-out, and the coordination of hotel services.
Key Responsibilities:
- Respond to guest reservations requests and answer telephones
- Handle guest compliments and complaints and take action deemed necessary
- Balance an assigned house bank and handle cash and make change
Requirements:
- High school diploma or equivalent GED
- Prior hotel and hospitality experience preferred
- Excellent organizational, communication, and problem-solving skills
Why Work for Us:
- Opportunities for advancement and career growth
- Empowered team environment
- Competitive benefits package, including paid holidays, PTO, and sick leave
- Health and wellness benefits, including medical, prescription, vision, and dental insurance
- 401(k) retirement plans and life insurance
- Perks, including team member travel discounts, entertainment industry discounts, and snack of the month
About Us:
Northwest x Southern Hospitality is an Equal Opportunity Employer, committed to providing a rewarding and inclusive work environment for all team members.
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