Food Service Specialist

1 week ago


Janesville, Wisconsin, United States Geronimo Hospitality Group Full time

Position Title: Server

Company Overview: Geronimo Hospitality Group

About Us: We are a dynamic collection of establishments that redefine the hospitality experience.

Overview of the Role: As a Server at Bessie's Diner, you will be an integral part of delivering an exceptional dining experience. Our diner, inspired by aviation, offers a nostalgic atmosphere reminiscent of classic 1950s diners, where guests can enjoy hearty meals while watching planes take off and land.

Your Responsibilities:

  • Take and process food and beverage orders from guests.
  • Ensure timely and accurate delivery of orders to tables.
  • Provide recommendations on menu items and specials to enhance guest satisfaction.
  • Collaborate with management to resolve any customer issues promptly.
  • Confirm orders with kitchen staff to ensure accuracy.
  • Assist in setting up and rearranging tables for larger parties.
  • Maintain a thorough understanding of the menu and beverage options.
  • Uphold cleanliness standards in the dining area and service stations.
  • Handle guest checks accurately and securely.
  • Complete assigned cleaning and restocking tasks as required.
  • Participate in team meetings to stay informed about menu changes and service standards.
  • Respond to customer inquiries and feedback with professionalism.
  • Present yourself in a clean and professional manner at all times.

Qualifications:

Minimum Requirements:

  • At least one year of experience in a serving role is preferred.
  • Basic math skills are essential for handling transactions.
  • Strong verbal communication and customer service skills are necessary.
  • Must be at least 18 years old.

Preferred Qualifications:

  • Experience with wine service or relevant certification.
  • Familiarity with MICROS and Square POS systems.

Physical and Mental Requirements:

This role requires standing for extended periods, lifting and carrying trays weighing up to 50 pounds, and navigating through busy dining and kitchen areas. A clean and professional appearance is expected at all times.

Work Environment:

The position is based in a lively restaurant setting where noise levels can be high. Safety precautions are in place to mitigate risks associated with food service.

Work Authorization: Must be authorized to work in the United States.

We are an equal opportunity employer and value diversity in our workforce.



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