Restaurant Operations Manager

7 days ago


University Heights, Ohio, United States Swensons Drive-in Restaurants, LLC Full time

We are seeking a highly skilled Restaurant Operations Manager to join our team at Swensons Drive-in Restaurants, LLC. This role is responsible for leading and managing team members to achieve exceptional guest satisfaction and business results.

Estimated Salary: $60,000 - $80,000 per year

The ideal candidate will have 3-5 years of experience in a high-volume food service management role, with a proven track record of success in coaching, training, and development. They will be responsible for attracting, selecting, and retaining top talent, as well as implementing effective local recruitment techniques to properly staff our restaurants.

A strong communicator with excellent interpersonal and conflict resolution skills, the successful candidate will demonstrate the ability to quickly develop positive working relationships with team members, guests, vendors, and visitors. They will also possess a positive, energetic, "can do" attitude with the ability to work on their feet entire length of shift in a fast-paced environment.

Responsibilities include:

  • Effective onboarding and training of team members to brand standards
  • Coaching, providing feedback, and developing team members to build quality restaurant teams
  • Scheduling and staffing the restaurant to meet customer demand
  • Managing labor costs and maintaining accurate financial records
  • Ensuring compliance with operational standards, company policies, federal/state/local laws, and ordinances

The successful candidate will consistently exhibit the actions/behaviors which best demonstrate our company values, including being professional in every aspect of performance. If you are a motivated and results-driven individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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