Restaurant Operations Manager

7 days ago


Champion Heights, Ohio, United States Vail Resorts Full time

Unlock a World of Opportunities in the Mountains

Vail Resorts offers an unparalleled experience for those passionate about delivering exceptional service and creating unforgettable moments for our guests. As a Restaurant Team Lead, you will play a vital role in ensuring seamless operations and fostering a positive work environment.

About the Role:

  • Job Summary: We are seeking a highly skilled and motivated Restaurant Team Lead to join our team at Vail Resorts. The successful candidate will be responsible for leading the floor service, assisting management with operational needs, promoting teamwork amongst staff, and maintaining service quality and safety.
  • Key Responsibilities:
    • Lead by Example: Set the tone for exceptional customer service and maintain high standards throughout the restaurant.
    • Schedule Management: Manage scheduling, payroll, and attendance to ensure seamless operations.
    • Staff Development: Provide ongoing training and feedback to enhance staff performance and productivity.
    • Operations: Collaborate with management to maintain a clean and safe environment, ensuring compliance with health and safety regulations.
    • Guest Relations: Foster strong relationships with guests, addressing their needs and concerns in a timely and professional manner.
  • Requirements:
    • Education: High School Diploma or equivalent required.
    • Experience: Previous restaurant or supervisory experience preferred.
    • Skills:
      • Customer Service: Deliver exceptional guest experiences, responding to their needs and concerns.
      • Communication: Effective communication and interpersonal skills to lead and collaborate with team members.
      • Time Management: Manage multiple priorities and tasks efficiently, ensuring seamless operations.
      • Adaptability: Flexibility and adaptability to respond to changing situations and priorities.
    • Compensation and Benefits:
      • Salary: $23.00 - $24.26 per hour (estimated)
      • Benefits: Enjoy competitive compensation and benefits, including free ski passes, employee discounts, and opportunities for career growth.


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