Automotive Service Director

1 week ago


Marquand, Missouri, United States Tom Wood Full time
Job Title: Automotive Service Director

We are seeking an experienced Automotive Service Director to join our team at Tom Wood Volkswagen in Indianapolis, Indiana. As a key member of our service department, you will be responsible for overseeing the daily operations and ensuring exceptional customer service.

About the Job:

The ideal candidate will have a strong background in automotive repair and maintenance, excellent leadership skills, and the ability to motivate a team to achieve performance targets. You will lead, mentor, and supervise a team of automotive technicians and service advisors, coordinating service appointments and ensuring timely completion of repairs.

Key Responsibilities:
  • Manage day-to-day operations of the service department, including scheduling and workflow management.
  • Implement quality control measures to ensure all repairs meet manufacturer standards.
  • Monitor inventory levels and maintain accurate records to optimize inventory turnover.
  • Build and maintain strong relationships with customers by addressing their concerns and providing accurate service estimates.

Required Skills and Qualifications:

The successful candidate will have previous experience in automotive service management or a similar role, with a solid understanding of budgeting and financial analysis. They will also possess excellent communication and interpersonal skills, with the ability to interact effectively with customers, employees, and vendors.

Benefits:
  • PTO & Vacation
  • Paid Holidays
  • Medical
  • Dental
  • Vision
  • 401k with Company Match
  • Life
  • Disability
  • Training
  • Tuition Reimbursement
  • Service Awards
  • Career Advancement


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