Executive Director

2 weeks ago


Lansing, Michigan, United States Residence Inn by Marriott Full time
Executive Director

We are seeking a highly skilled Executive Director to lead our team at the Residence Inn by Marriott. As a key member of our management team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional guest experiences.

The ideal candidate will have a proven track record of success in a similar role, with a strong focus on leadership, strategy, and customer satisfaction. You will be responsible for overseeing daily operations, including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales.

Key Responsibilities:

  • Operational Excellence: Oversee daily operations to ensure seamless execution, high-quality service, and exceptional guest experiences.
  • Leadership and Development: Recruit, hire, train, and retain top talent to deliver a WOW experience to all guests.
  • Business Growth: Successfully market the hotel's quality product and services to exceed guests' expectations.
  • Financial Management: Create and manage the hotel's annual budget, track performance, and produce monthly financial reports.
  • Guest Satisfaction: Ensure the cleanliness and safety of the hotel, and implement plans to achieve high guest satisfaction ratings.

Benefits:

  • Competitive Compensation: Enjoy a competitive salary and benefits package, including health, vision, and dental insurance, 401(k) plan, and employee discount.
  • Opportunities for Growth: Develop your skills and advance your career in a dynamic and supportive environment.

Job Details:

  • Job Type: Full-time
  • Pay: Competitive salary
  • Benefits: Health, Vision, Dental Insurance, 401(k) Plan, Employee discount, Health insurance, Vision insurance
  • Shift: 10 hour shift, 4 hour shift, 8 hour shift, Day shift, Evening shift, Morning shift, Night shift

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